On this page
01What we collect
When you create an account and use LiftCrew, we collect the following categories of information:
- Account information. Your email address and encrypted password, created when you sign up.
- Profile content. Your name, username, age, gender, bio, experience level, workout types, fitness goals, gym name, and any photos you upload — including your required live profile photo and optional gallery images.
- Location. If you grant permission, we collect your device's GPS coordinates while the app is in use ("While Using the App" permission only). We use this to surface nearby gyms and lifters. If you deny location access, you can optionally enter a city or zip code instead — we store only the text you type, not your precise coordinates.
- Messages. The content of direct messages you exchange with other users through the in-app chat.
- Usage data. Crash reports, connection requests sent and received, reports you file against other users, and blocks you place.
- Push notification token. A device token used to deliver in-app notifications about new messages and connection requests. You can disable this at any time in your device settings.
02How we use it
We use the information we collect to:
- Operate the app and provide the core gym-partner matching service.
- Show you a personalized feed of lifters sorted by shared gym, workout style, and experience level.
- Enable direct messaging between connected users.
- Deliver push notifications about new messages and connection activity.
- Detect and take action against fake profiles, harassment, and no-shows through our reporting system.
- Improve app performance and fix bugs using anonymized crash and diagnostic data.
We do not sell your personal information to third parties. We do not use your data to serve you advertising.
03Who can see your information
Other LiftCrew users can see your public profile: name, username, age, bio, gym, experience level, workout types, fitness goals, and profile photos. Your email address, precise GPS coordinates, and push notification token are never visible to other users.
Messages are private between you and the person you're connected with. No other users can read your conversations.
Reports and blocks are confidential. The person you report is not told who filed the report.
Your profile is only shown to other users while your account is active. If you delete your account, your profile is immediately removed from the Discover feed.
04Service providers
We work with a small number of third-party services to operate LiftCrew:
- Supabase. Our backend database, authentication, file storage, and real-time messaging infrastructure. Your account data, profile content, photos, and messages are stored on Supabase's servers. Supabase is SOC 2 Type II certified. Learn more at supabase.com/privacy.
- Google Places API. Used when you search for your gym by name. Your search query and, if location is enabled, your approximate coordinates are sent to Google to return nearby gym suggestions. Google's privacy policy applies to this data: policies.google.com/privacy.
- Expo / EAS. Used to build and deliver app updates. No personal user data is shared with Expo beyond standard app diagnostics.
We do not share your data with any other third parties.
05Your choices & rights
You have full control over your data:
- Access and update. You can view and edit your profile at any time from the Profile tab in the app.
- Location. You can revoke location permission at any time in your device settings (Settings → LiftCrew → Location). The app remains fully functional — you can enter your city or zip code as a fallback.
- Push notifications. You can disable notifications at any time in your device settings.
- Delete your account. You can permanently delete your account directly in the app: open the Profile tab, scroll to the bottom, and tap Delete Account. This immediately and permanently removes your profile, photos, connections, messages, and all associated data from our systems. Your auth account is also fully deleted. This action cannot be undone.
- Data requests. If you'd like a copy of your data or have questions about what we store, contact us at contactliftcrew@gmail.com.
If you are located in the European Economic Area, United Kingdom, or California, you may have additional rights under GDPR or CCPA, including the right to data portability and the right to lodge a complaint with a supervisory authority. Contact us to exercise these rights.
06Data retention
We retain your data for as long as your account is active. When you delete your account, all personal data — including your profile, photos, messages, and connections — is permanently deleted immediately. We do not retain your data in backups after deletion.
Moderation records (reports filed against other users, not by you) may be retained for a limited period to protect the safety of the community, even after the reporting user deletes their account. These records contain no information that identifies you to other users.
07Children
LiftCrew is not intended for anyone under the age of 17. We do not knowingly collect personal information from anyone under 17. If you believe a minor has created an account, please contact us at contactliftcrew@gmail.com and we will delete the account promptly.
08Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes, we may also notify you through the app. Your continued use of LiftCrew after any changes constitutes your acceptance of the updated policy.
09Contact us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, reach out: